B2B Services

Network Services includes companies whose business is based on a network of branches and mobile staff, in commercial and/or operational functions.

They include, for example, certification, waste management, utility installers and construction companies. Common value creation levers for these types of companies may include commercial efficiency to address a large customer base, optimisation of routes and manpower, and finding an optimal balance between network autonomy and centralisation of certain functions.

Business Process Outsourcing and on-site services comprises companies offering services based on fixed employees performing relatively standardized services in a given site, either on the company’s or on its clients’ premises. They include notably standardized BPO, client relationship management, facility management, catering…

Common value creation levers can involve enhancing service offerings towards more added value, finding the optimal balance between client proximity and offshoring, standardizing tasks, leveraging technology to increase employees’ effectiveness…

Consulting and IT services includes companies providing project-based consulting services to their clients, potentially with varying project durations and/or a diverse set of project types. This sector includes consulting firms, IT services, engineering companies, marketing agencies, etc.

Value creation levers common to these types of businesses may include employee utilisation optimisation, right-shoring, optimisation of pricing and invoicing models.

Equipment rental comprises companies whose main activity consists in providing equipment temporarily to other businesses, on short-term rental and/or long term leasing.

Common value creation levers can involve optimizing equipment utilization, reducing procurement costs of such equipment, providing higher value-added services compelmenting the existing offering, reducing the cost of equipment maintenance…

B-to-B distribution comprises companies whose main activity is the sale and distribution of goods to other companies, usually without producing the goods in question.

Common value creation levers in this market may include reducing procurement costs, creating a cost-efficient distribution network with a high quality of service…

Staffing and HR services includes companies whose main activity is to provide their clients with temporary, contract and permanent employees. They include employment agencies and recruitment firms.

Common value creation drivers in this market may include finding new sources of quality candidates, leveraging new technologies to improve job matching, implementing best processes in terms of cost, key experience and candidate experience…