Agency- and route-based services comprises companies whose activies are based on a network of agencies and mobile employees, in the commercial and/or operational functions.

They include notably certification, waste management, utilities installers, construction services… Common value creation levers can involve increasing commercial effectiveness to address a large client base, optimizing routes and labor as well as finding the optimal balance between the entrepreneurship of the network and the centralization of some functions.

Business Process Outsourcing and on-site services comprises companies offering services based on fixed employees performing relatively standardized services in a given site, either on the company’s or on its clients’ premises. They include notably standardized BPO, client relationship management, facility management, catering…

Common value creation levers can involve enhancing service offerings towards more added value, finding the optimal balance between client proximity and offshoring, standardizing tasks, leveraging technology to increase employees’ effectiveness…

IT and consulting services comprises companies providing project-based consulting services to their clients, potentially with variable project durations and/or a diverse set of project types. They include notably consultancies, IT services, engineering firms, marketing agencies…

Common value creation levers can involve optimizing employees’ utilization rates, right-shoring them, optimizing the pricing and invoicing models…

Equipment rental comprises companies whose main activity consists in providing equipment temporarily to other businesses, on short-term rental and/or long term leasing.

Common value creation levers can involve optimizing equipment utilization, reducing procurement costs of such equipment, providing higher value-added services compelmenting the existing offering, reducing the cost of equipment maintenance…

B-to-B distribution comprises companies whose main activity is the sale and distribution of goods to other companies, most often without producing such goods.

Common value creation drivers can involve optimizing the product portfolio, reduing procurement costs, creating a cost-efficient distribution network with a high service quality…

Staffing and HR services comprises companies whose primary activity is the provision of temporary, contracted and permanent employees to their clients. They include notably staffing agencies and recruitment firms.

Common value creation levers can involve finding new areas to source high-quality candidates from, leveraging on new technologies to imrpove offer matching, implementing best-in-class processes from a cost, a client experience and a candidate experience standpoint…